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(1) Service objectives
Customer-first, reputation first, high-quality and perfect after-sales service is the extension of the value of our products and an important guarantee for the interests of customers.
The purpose of our service quality management system is to establish and continuously improve a scientific, reasonable, and efficient service quality management system.
Complete the customer’s after-sales service quality assurance work in a fair, accurate and timely manner, and establish a good, comprehensive and adequate service system for our customer service.
(2) Service content and scope
Provide customers with the most satisfactory service and achieve a win-win situation of economic and social benefits. Our company promises to provide high-quality products this time, and takes a serious and responsible attitude to customers. Before sending goods to customers, technicians will confirm that there are no problems with the products Then, send products to customers and customize the following terms of service:
(3) Out of warranty
Out of warranty, our company still maintains the response service. The market price of the accessories is charged according to the cost price and the corresponding maintenance fee is charged.